Last Updated: 01 October 2025
Welcome to Trusted TeleCare (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website, telehealth services, and related offerings.
By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully before using Trusted TeleCare. If you do not agree, you may not use our services.
Trusted TeleCare provides online telehealth consultations and wellness services, including but not limited to:
Weight Management
Mental Health Support
Sexual Health Consultations
Fertility Support
Hair Loss Treatments
Skin Care Programs
Life Coaching
Our services are provided by licensed healthcare professionals where required and are designed to offer convenient, secure, and personalized care through virtual means.
To use our services, you must:
Be at least 18 years old (or the legal age of majority in your state).
Reside in a state or region where we are authorized to operate.
Provide accurate and complete personal and medical information.
We reserve the right to deny or terminate services if we suspect any false, misleading, or incomplete information.
Trusted TeleCare does not provide emergency medical care.
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
Our services are intended for non-emergency, routine health consultations only.
By using our telehealth services, you acknowledge and agree that:
Medical care may be provided virtually using secure video, audio, and electronic communications.
The healthcare provider will determine whether telehealth is appropriate for your condition.
There may be limitations to diagnosis and treatment through telehealth compared to in-person care.
You authorize the storage and transmission of your medical and personal data as required for care delivery and compliance.
If your provider determines that a prescription is appropriate, it will be issued electronically and sent to a licensed pharmacy for fulfillment.
Trusted TeleCare does not guarantee prescriptions, and no medications will be provided unless medically necessary. All treatment decisions are made solely at the provider’s discretion.
You agree to pay all fees associated with your consultation or subscription as displayed on our website.
Payments are processed securely via third-party payment providers.
All fees are non-refundable once services have been rendered or a consultation has begun.
Subscription plans may renew automatically unless canceled prior to renewal.
For billing or payment questions, contact info@trustedtelecare.com
You agree to:
Provide truthful, current, and complete information.
Use our services only for lawful, personal purposes.
Not share your account credentials with others.
Not attempt to disrupt or compromise our systems or security.
You are responsible for all activity that occurs under your account.
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal and health information.
Trusted TeleCare complies with HIPAA and other applicable U.S. privacy regulations to ensure your data is handled securely.
While we strive to provide high-quality, reliable telehealth services, Trusted TeleCare makes no guarantees that the website or services will be uninterrupted, error-free, or always available.
All content and services are provided “as is” and “as available.”
To the fullest extent permitted by law:
Trusted TeleCare, its providers, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.
Our total liability shall not exceed the amount you paid for the service that gave rise to the claim.
This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.
All content on our website — including text, images, graphics, trademarks, and software — is owned or licensed by Trusted TeleCare and is protected by applicable intellectual property laws.
You may not copy, distribute, modify, or use our materials without written consent.
We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or harmful activity.
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
We may update these Terms from time to time. The revised version will be posted on our website with an updated “Effective Date.” Your continued use of the services constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us at:
Trusted TeleCare
Email: info@trustedtelecare.com
